Memberships & Pricing
Pricing plans that suit you
How is the Community Platform Structured?
The platform is organised into several ‘Spaces’ which pull together all the content relating to a specific area. Spaces can be informative such as the New Member Space or they can relate to the delivery of member value such as the content relating to a learning topic / community area or they can be focused on discussion and support.
What Happens When You First Join?
You will complete our short induction that introduces you to the platform, helps you set up your profile and connects you to our New Member space, where you will meet other new members and be able to get your questions answered by our team.
What’s Included In a Typical Session?
A typical session includes a short online learning experience, a practical or reflective task and engagement with the community space. Each component of the session is stand-alone so can easily be fitted around your busy schedule. An overall session can usually be completed in less than one hour.
What does the Newsletter include?
Our bi-monthly e-newsletter is packed with valuable resources to help you stay informed and engaged. In each edition, you can expect to find a text and image-based course that dives deep into a specific topic, allowing you to expand your knowledge and skill set. Additionally, our newsletter will include a summary of our recent "Tip of the Day" content. These bite-sized tips provide quick and actionable insights that you can apply to your daily routines and tasks within your business and see immediate results. Furthermore, the newsletter will also be the medium through which we will be announcing the regular release of new content in our Community Space.
Do You Need Prior Knowledge of the Topic?
The simple answer is NO. All courses assume no prior knowledge. Within each Topic Area there are courses for complete novices introducing them to the general topic area and courses looking at specific issues for those members with more experience or looking to solve a specific issue.
Do I have a choice of course content?
The Course and Tip of the Day content within the e-newsletter is fixed so as a Basic level member you do not have any choice over the course content you receive. As a Full or VIP member, the same is true of your e-newsletter content but you are free to select the content that most interests you from your membership level’s full Course Catalogue within the Community Space, subject to the simultaneous course restrictions.
How is the Membership Scheme Structured?
As well as our free trial, which gives limited time access to a section of the Community Space, we have a Basic paid membership that gives access to our newsletter course content and two further levels of paid membership (Full and VIP) giving full access to our standard membership content and our premium content within the Community Space, respectively. All three membership levels are available on a regular subscription basis with the additional option of an annual subscription basis for the Full and VIP levels. The regular basis comprises an initial three-month subscription and monthly renewals thereafter from the end of month three. The annual subscription offers members a saving of 2 months compared to the regular subscription cost.
If I Cancel My Subscription, Do I Get a Refund?
If you cancel during the first two months of any monthly subscription, you will receive a refund of 1/3 of the amount paid, thereafter your subscription will just cancel from the end of the month and no further charges will be payable. If you cancel an annual subscription, we will convert it to a monthly subscription and refund any excess charges paid.
What Are The Founder Member Benefits?
If you are one of the first 200 members you will enjoy 1/3 off your membership until 30 June 2024 whether you are a monthly or annual member. You will also benefit from our Lifetime No Membership cost increase (provided you maintain your membership) and receive enhanced ‘Refer-a-Friend’ rewards. Finally, you will receive priority early access to new content within the Community Space.
How Do I Access Support?
Support comes from many sources, all Community Members are active support providers because by supporting each other and sharing our strengths we all grow together. In addition we are also recruiting expert “Course Buddies” who are there to offer advice and support.
Within the Community Platform there is a specific ‘Space’ where you can access technical help and a member of the team will respond to your query within one day. We also have a dedicated support email address (technical@theskillscommunity.com) and you are always welcome to call the main telephone number (0333 577 1412) if your query is urgent.